Privacy Policy

Introduction

Explain AI is an AI-powered software that helps organizations organize data, connect information across systems, and generate traceable, evidence-linked reports and workflows.

We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Policy describes Explain AI's policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Policy as we undertake new personal data practices or adopt new privacy policies.

Privacy Contact

Explain AI, Inc. is headquartered in San Francisco, California, in the United States. If you have any questions about this Privacy Policy, our data practices, or would like to exercise any applicable privacy rights, you may contact us at:

How we collect and use (process) your personal information

Explain AI collects personal information about its website visitors and customers. With a few exceptions, this information is generally limited to:

• Name
• Job title
• Employer name
• Work address
• Work email
• Work phone number

We use this information to provide prospects and customers with services.

We do not sell personal information. We may share personal information with trusted service providers that assist us in operating and delivering the Services.

From time to time, Explain AI receives personal information about individuals from third parties. Typically, information collected from third parties will include further details on your employer or industry. We may also receive personal information from publicly available sources or third-party platforms.

Use of the Tryexplain.ai website

As is true of most other websites, Explain AI's website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of Explain AI's website, including a history of the pages you view. We use this information to help us design our site to better suit our users' needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.

Explain AI has a legitimate interest in understanding how members, customers and potential customers use its website. This assists Explain AI with providing more relevant products and services, improving our products and services, and supporting customer operations and service delivery.

Cookies and tracking technologies

At this time, Explain AI does not use advertising cookies, analytics cookies, or other non-essential tracking technologies on its website or Services. We may use limited technical cookies or similar mechanisms necessary for security, authentication, network management, and core functionality of the Services. If our use of cookies or tracking technologies changes in the future, we will update this Privacy Policy accordingly.

Sharing information with third parties

The personal information Explain AI collects from you is stored in one or more databases hosted by third parties located in the United States. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval. On occasion, Explain AI engages third parties to send information to you, including information about our products, services, and events.

Explain AI may use third-party infrastructure and service providers to operate the Services, including cloud hosting providers such as Amazon Web Services.

We do not otherwise reveal your personal data to non-Explain AI persons or businesses for their independent use unless: (1) you request or authorize it; (2) the information is provided to comply with the law (for example, compelled by law enforcement to comply with a search warrant, subpoena, or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (3) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (4) to address emergencies or acts of God; or (5) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf. We may also gather aggregated data about our services and website visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers, and/or other third parties for marketing or promotional purposes.

The Explain AI website connects with third party services such as Facebook, LinkedIn, Twitter and others. If you choose to share information from the Explain AI website through these services, you should review the privacy policy of that service. If you are a member of a third party service, the aforementioned connections may allow that service to connect your visit to our site to your personal data.

Transferring personal data to the U.S.

Explain AI is headquartered in the United States and may process personal information in the United States and other jurisdictions where our service providers operate.

Where required by applicable law, Explain AI implements reasonable and appropriate safeguards designed to protect personal information transferred across jurisdictions.

By using our Services, you acknowledge that your information may be transferred to and processed in the United States.

For questions regarding international data transfers, please contact privacy@tryexplain.ai.

Data Subject rights

The European Union's General Data Protection Regulation (GDPR) and other countries' privacy laws provide certain rights for data subjects. Data Subject rights under GDPR include the following:

• Right to be informed
• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right of data portability
• Right to object
• Rights related to automated decision making including profiling

This Privacy Policy is intended to provide you with information about what personal data Explain AI collects about you and how it is used.

If you wish to confirm that Explain AI is processing your personal data, or to have access to the personal data Explain AI may have about you, please contact us.

You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside Explain AI might have received the data from Explain AI; what the source of the information was (if you didn't provide it directly to Explain AI); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by Explain AI if it is inaccurate. You may request that Explain AI erase that data or cease processing it, subject to certain exceptions. You may also request that Explain AI cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how Explain AI processes your personal data. When technically feasible, Explain AI will—at your request—provide your personal data to you.

Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, Explain AI will provide you with a date when the information will be provided. If for some reason access is denied, Explain AI will provide an explanation as to why access has been denied.

For questions or complaints concerning the processing of your personal data, you can email us at privacy@tryexplain.ai. Alternatively, if you are located in the European Union, you can also have recourse to the European Data Protection Supervisor or with your nation's data protection authority.

Data storage and retention

Your personal data is stored by Explain AI on its servers, and on the servers of the cloud-based database management services the Explain AI engages, located in the United States. Explain AI retains service data for the duration of the customer's business relationship with Explain AI and for a period of time thereafter, for operational, security, compliance, and archival purposes associated with Explain AI's services. Explain AI retains prospect data until such time as it no longer has business value and is purged from Explain AI systems. All personal data that Explain AI controls may be deleted upon verified request from Data Subjects or their authorized agents.

For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at: privacy@tryexplain.ai.

Children's data

We do not knowingly attempt to solicit or receive information from children.

Questions, concerns, or complaints

If you have questions about this Privacy Policy or would like to exercise any applicable privacy rights, please contact us at: